Site Index

  Windows:
      Facebook Library (New!)
      Works in Progress
      Links

  Pocket PC:
      Jornada FAQ
      WordCommands
      Works in Progress
      Links

  Chester H. Cusil

Jornada 500 Series FAQ

This is a compendium of all the great solutions and How-Tos found on the Pocket PC Passion message boards made in an easier to read FAQ just for the Jornada. If you would like to add something, make corrections, have suggestions or questions please PM FYIGuy, JayLagorio, or Paragon Again.
This document was last changed at: 10:08 PM 5/20/2002 EST

Table of Contents

  1. What's the HP number I can call for Technical Support?
  2. I forgot my password. What should I do?
  3. How do I open a quick note?
  4. Why my programs can't find the files that I have stored on my CF card?
  5. How do I access the files in My Documents on my Compact Flash?
  6. How do I make a program startup when I soft reset my PPC?
  7. How do I edit the registry?
  8. Where can I find a list of Pocket PC 2002 registry tweaks?
  9. How to open up the secret run/clock menu?
  10. How do I how check to see what build I have?
  11. Oh no! My SafeStore is gone!! What do I do?
  12. How do I see the serial number on my device, and the date it was first turned on?
  13. My Diagnostic program says the ROM test failed! Is there a problem?
  14. I'm Unable to install the firmware update. What do I do?
  15. Why should I do the firmware update?
  16. Why should I do the EUU1 (Pocket PC 2002) update?
  17. How do I change the ActiveSync Pocket PC Name? (Step-by-Step tip by Jonathan)
  18. How can I select multiple file in Pocket Explorer?
  19. Can I backup my Compact Flash and Jornada?
  20. Can I format my Compact Flash Card?
  21. How do I reset my Jornada?
  22. What is this dust problem I hear so much about?
  23. Oh no! I have Dust! What do I do!?
  24. What kind of battery options are there for the 56x series?
  25. My Power supply emits an annoying squeal. Is this normal?
  26. When I turn off my Jornada, there is a pixel in the screen that stays on, OR, when I turn my Jornada on, there is a pixel on the screen which doesn’t turn on. Why is this happening?
  27. What's the new single cable charger/sync product I've heard about?
  28. How do I beam to Palm device?
  29. Can I customize my Today Screen on my Jornada 54x?
  30. The speaker pops on my Jornada 568!
  31. My 54x Battery Indicator button is blinking while in use. Is this normal?
  32. Where can I find a case for my device?
  33. Is there a keyboard addon for the Jornada?
  34. Is there a way I can use shortcut keys in Pocket Word?
  35. The Pocket Keyboard covers of the PDA keys, is there any way to access these?
  36. Where can I get batteries for my Pocket Keyboard?
  37. My Keyboard died and stopped working, I replaced the battery, what else?
  38. Can I add Internal RAM to my device?
  39. Can I use other technologies, such as a Memory Stick, SmartMedia, SD Card, MMC Card, or Compact Flash Type II, to store information on my Jornada?
  40. Can you use a genuine SD card with an MMC-Battery accessory?
  41. Are there any 3rd party stylii out there the one that comes with it is flimsy?
  42. Which screen is better? The Jornada 56x or IPAQ?
  43. Why when I insert a CF Card to my Jornada the device is turning on?
  44. Can I use a Type II Compact Flash with my Jornada?
  45. Can I use a PC card with my Jornada?
  46. Can I change the Screen Resolution on my Jornada?
  47. Should get the Updated Pocket Camera driver?
  48. Is There A Way To Emulate Snes Or Genesis On The Jornada 568?
  49. Printing on PPC2002?
  50. Is there a Palm Emulator for the PPC2002?
  51. How do I convert a DVD Movie to MPEG?
  52. Has anyone found a TV remote that works with the 56xs?
  53. Is there a way to monitor the battery?
  54. Pocket Streets: What is this free program?
  55. Where can I find Terminal Emulation for the Pocket PC?
  56. How do I make a video for the Pocket PC?
  57. Is there a way to run Flash on a Pocket PC?
  58. How do I upgrade to Flash 5?
  59. Can I view web cams on my PPC?
  60. Where can I get more information on Networking?
  61. Can I remotely control my PC with my PPC?
  62. Is there a way to control remotely MP3 playback on my PC?
  63. Can I open and play MP3 files over a LAN?
  64. Why when I play audio or video files, my Jornada gets warm?
  65. Can I mount a network share to access files on my LAN?
  66. Can I increase the range of my wireless network?
  67. Where can I get some cool stuff for my Jornada?

What's the HP number I can call for Technical Support?

HP has a phone number for almost every country in the world that its users can call for technical support. These are almost all toll calls, so make sure you know you're calling long distance. Here's the list, in alphabetical order, also found in the back Jornada manual:
Argentina (Buenos Aires) 54-11-4778-8380
Argentina (All Other Cities) 54-0810-555-5520
Australia 61-3-88778000
Austria 43-0660-6386
Belgiam (Dutch) 32-(0)2-6268806
Belgiam (French) 32-(0)2-6268807
Brazil (Sao Paulo) 55-11-3747-7799
Brazil (All Other Cities) 55-0800-157751
Canada (905) 206-4663
Chile 56-800-360999
China 86-(0)10-65645959
Czech Republic 42-(0)2-4717327
Denmark 45-(0)39-294099
Finland 358-(0)20347288
France 33-(0)1-43623434
Germany 49-(0)1-805258143
Greece 30-(0)1-6896411
Hong Kong 852-300-28555
Hungary 36-(0)1-12524505
India 91-11-6826035
Indonesia 62-21-3503408
Ireland 252-(0)1-6625525
Israel 972-9-9524848
Italy 39-(0)2-26410350
Japan 81-0570-000511
Korea (Seoul) 82-(0)2-32700700
Korea (All Other Cities) 82-080-9990700
Malaysia 60-(0)3-2952566
Mexico (Mexico City) 52-58-9922
Mexico (All Other Cities) 01-800-4726684
Netherlands 31-(0)20-6068751
New Zealand 64-(0)9-3566640
Norway 47-22-116299
Philippines 66-2-8673551
Poland 48-22-375065
Portugal 351-4417199
Russia 7-095-9235001
Singapore 65-2725300
South Africa / Middle East 41-22-7807111
Spain 34-91-782-0109
Sweden 46-(0)8-6192170
Switzerland 41-(0)-848-801111
Taiwan 886-2-2717005
Thailand 66-2-6614000
Turkey 90-1-2245925
UK 44-870-608-3003
USA (208) 323-2551
USA (Toll Free) (800) 633-3600
Venezuela (Caracas) 2-207-8488
Venezuela (All Other Cities) 58-800-10111
Vietnam 84-88234530

I forgot my password. What should I do?

The only thing that you can do to override the password and gain control of your unit again, is to perform a hard reset. Of course, you will loose all data in RAM memory, so always keep a backup.

How do I open a quick note?

Just press the record button once. You can map the buttons in settings->personal tab->Buttons. Then you can assign the “hotkey” to an application or function. There are 2 functions of each button that are assignable (except for the indicator light and home) “hotkey1  (hold)”. Here are the defaults:
Hotkey 1 – hp home menu Hotkey 1 (hold) – Turn Off or Align screen
Hotkey 2 – Contacts Hotkey 2 (hold) – hp volume profile
Hotkey 3 – Calendar Hotkey 3 (hold) – hp display profile
Hotkey 4 – Tasks Hotkey 4 (hold) – hp task switcher
Notification Light – Dismiss alarm Notification Ligh (hold) – Turns screen Off/On (light blinks)
Power button – Turn Device On and Off Power button (hold) – Turns Backlight On/Off

Why my programs can't find the files that I have stored on my CF card?

The programs on your PocketPC will always look for files in the "My Documents" folder, no matter if its in the main memory or in the storage card. So, all you have to do is to create a "My Documents" folder in your CF card, and put there all your files. Your programs will locate your files automatically.

How do I access the files in My Documents on my Compact Flash?

There's a "Hidden" file on some storage cards that goes by the name of, "ignore_my_docs", or basically "Ignore My Document's Folder". You need to DELETE that file altogether. You can’t delete the "Hidden" file if you use your PPC's default File Explorer, it won't allow you to view, or manipulate your "Hidden" files (like your dll’s) or folders. If you use Resco's File Explorer or WIMR (Where Is My RAM), free on your PPC, and select "Show All Files", you can delete the file straight from your PPC. If you don't own such a 3rd party program, you can delete the file using ActiveSync's File Explorer on your computer.

How do I make a program startup when I soft reset my PPC?

To make a shortcut, find the executable you want to launch in file explorer. Tap and hold, then choose "Copy". Navigate to the startup folder, tap and hold on a blank area of the window and choose "Paste Shortcut."

How do I edit the registry?

You can use a straight program like Regedit and run it as a program or you can use an easy preselected regedit program that has a list of most reghacks and you just choose the one you want to use. Without messing with the registry yourself like RegKing. or PocketTweak

Where can I find a list of Pocket PC 2002 registry tweaks?

Pocket PC Registry Tweaks
Chris De Herrera's Undocumented ActiveSync Keys
RegKing 2002
PocketTweak

How to open up the secret run/clock menu?

  1. Hold down the Action button (under the joypad)
  2. Tap & Hold on the clock until the red circle completes
  3. Take the stylus off of the screen, THEN let go of the action button
  4. Choose "Run" To run any command or program
  5. In the Open textbox, type the program or command
  6. Tap OK

How do I how check to see what build I have?

Open up the secret run/clock menu and type diagnostic.
(Note it will turn off the backlight, you can turn it back on by holding down the power button.) In the lower right hand corner, you can click on the build button and it will tell you:

"Diagnostic is built on ...."

The latest says:

"Diagnostic is built on Jan 16 2002 at 16:14:52
Country: USA ROM
Option: ABA"

Oh no! My SafeStore is gone!! What do I do?

See this thread at BrightHand. You may have to resort to having your Jornada exchanged with HP, as this seems to be an error that sometimes can’t be fixed by the user.

How do I see the serial number on my device, and the date it was first turned on?

When you go to the hp settings control panel, you can enter the Display options. In that page, there’s a small sun icon. Tap and hold it, and the top option will turn into the serial number on your device and the date that the device was first turned on. The date even survives a hard-reset!

My Diagnostic program says the ROM test failed! Is there a problem?

The ROM test on the diagnostic program shipped with the most recent version of the 56x seems to say Fail under normal circumstances. This is most likely because the program is looking for the version that was shipped with the device, and the new firmware update changes that to make it look different. There isn’t a problem.

I'm Unable to install the firmware update. What do I do?

  • Are you using version 1.0 of the update? Try downloading version 1.1 from the locations listed below, as HP claims these will stop giving out of memory errors.
  • Someone had the same problems with the memory message, even when they had 31MB free programs and 22MB free storage memory. Then I cleared nearly most of "hp safe storage" (all except for the Omnisolve folder) and tried again with the firmware update. It worked!
  • Try moving the entire safe store folder onto your PC via access through My Devices or if you have a CF card move it there.
  • You should have more than enough memory with just Omnisolve left in Safestore. This way you can easily restore your old files and be upgraded. You can also try to free up some memory by clearing temp files in the temp directory or you IE temp directory.
  • Also close down all programs not needed and turn off password protection when upgrading. The last thing to try is a hard reset after you perform a full backup of everything. This will erase everything and return to factory settings, (you may still have to delete/move the "HP Safe Store"folder) then try your upgrade. When you are done with the upgrade, you could restore your old backup of the safe store.

Why should I do the firmware update?

This firmware update enhances the performance of the button and audio drivers (Improved headphone output) and hp backup software. Ensure that the device has a minimum of 9MB of free system RAM. Download the .cab file to your device and tap to run on the device. Perform a new data/full backup after installation of this update. Restoration of previous data/full backup file is not recommended. Tip: you may need temporarily to clear out the hp safe store contents and then recopy them back in after the update if you’re trying to install the version 1.0 firmware update. Otherwise, with the version 1.1 locations listed below, you shouldn’t get out of memory errors. Note: There are different versions available for each model of device.

Jornada 564 and Jornada 567
Pocket PC 2002 Service Pack 1 http://www.hp.com/cposupport/handheld_computers/software/EUU1_CO.cab.html
Firmware http://www.hp.com/cposupport/handheld_computers/software/hpFW11CO.cab.html
Jornada 565 and Jornada 568
Pocket PC 2002 Service Pack 1 http://www.hp.com/cposupport/handheld_computers/software/EUU1_RTL.cab.html
Firmware http://www.hp.com/cposupport/handheld_computers/software/hpFW11RL.cab.html

Why should I do the EUU1 (Pocket PC 2002) update?

If your pocket PC is performing nice then there is no need to upgrade, if your like me I tend to do each MS update on my OS so why not on my Pocket PC as well. You get these added benefits:

Microsoft Server ActiveSync client gives users the ability to synchronize directly through Microsoft Mobile Information 2002 Server with their Microsoft Exchange Server. There is also an updated ActiveSync to Build 12007.
Microsoft claims these improvements:
  1. The New Partnership Wizard now makes it easier for you to configure your mobile device to synchronize with a server. (Note that this functionality is only available if your company is running Microsoft Mobile Information Server 2002 or later.)
  2. If you are already synchronizing with a server, the options to configure your server synchronization settings are now easier to use.
  3. Experience increased reliability of ActiveSync communications with your mobile device

Changes to be aware of:

  • Improved support for Point-to-Point Protocol (PPP) connections to correct problems experienced when connecting to read e-mail or browse the Web while away from the office.
  • Improved connection support in instances where a specific Internet Protocol (IP) address must always be used. Connection Manager no longer reverses static IP addresses and Domain Name System (DNS) server names.
  • Improved Pocket Outlook Object Model (POOM) support for additional programs you can download or buy for your Pocket PC 2002. If you encountered problems with new programs crashing on your device, this update will help prevent future crashes. (which seems like the best reason to upgrade unless you like hitting that little red button on the back)
  • Improved viewing of Wireless Application Protocol (WAP) pages.
  • Improved e-mail support for Simple Mail Transfer Protocol (SMTP) servers.
  • No popping sound. Before the update, if you had sound disabled and touched the screen (after leaving it alone for awhile) or just powered the unit on it would make a small popping sound.
  • You get a new calculator. The new calculator that includes currency conversion features. It would appear that there may be upcoming software to sync the currency rates through Activesync, since there are fields named "Last Updated" and "Update source"

Updated versions of:

  • hpCleanup 1/16/02 7.58k
  • EBEngine 1/16/02 17.5k
  • restoreCompleted 1/16/02 3.09k
  • HPMenu 1/16/02 10.0k
  • VolProf 1/16/02 10.5k
  • DispProf 1/16/02 10.0k
  • hptasksw 1/16/02 37.5k
  • backup 1/16/02 48.5k
  • homemenu 1/16/02 123k
  • imgview 1/16/02 77.0k
  • hpappinstall 1/16/02 37b
  • camapp 1/16/02 248k
  • hp pocket camera 1/16/02 22b

Installation Changes to be aware of:

  • You do loose access to the diagnostic utility (if you never used it before then you won't miss it) in the File Explorer, but you can still manually engage it.
    1. Hold down the Action button (under the joypad)
    2. Tap & Hold on the clock until the red circle completes
    3. Take the stylus off of the screen, THEN let go of the action button
    4. Choose "Run" To run any command or program
    5. In the Open textbox, type "diagnostic" (no quotes!!)
    6. Tap OK

  • Also, you may need to remove some programs to free up space for the update to take place mainly in your hp safe store (has at least 8 MB available) in order for it to work it will give you a warning if that is the case.
  • ActiveSync’s ability to provide syncing options with servers. For some reason, the default setting is for ActiveSync to try to connect to a server when not connected to your PC every 30 min. Your 56x may turn on and try to connect. I noticed this when I had it laying on my desk and my password screen would just pop up and an error message with active sync trying to connect failed. Disabling this option fixes it. To disable:
    1. Go to Active Sync
    2. Tools
    3. Options
    4. Schedule
    5. Uncheck the box next to When not connected to my PC, synchronize with the server every:

Also if you have mapped buttons for your media player you may have to go into your registry and remove the current mappings in order to get media player to work. This is due to the addition of the ability to map the record button. Once this key is removed, media player will work and you can remap your buttons to the old settings. Download a registry editor and to delete all the settings in "HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows Media Player/Button map" and perform a soft-reset.

How do I change the ActiveSync Pocket PC Name? (Step-by-Step tip by Jonathan)

  1. Go into settings. Click the system tab.
  2. Upper right is the About icon. Go into it. Then click the Device ID tab. Your device name and description will be there. Change it and you will be good to go.
  3. Here is the catch. If iPAQ was your device's name in its previous existence and you didn't Del the previous partnership with ActiveSync it is going to see your iPaq as another device with the same name which is a big no no in ActiveSync. I think the reason that you can't fool ActiveSync is because in addition to the name (iPAQ) it assigns a number also in the reg. So if the name and the number don't match the name and the number on the partnership it's considered a new device.
I'm working on a registry hack for this, stay tuned. I think it will end up being a fairly simple hack. Any programmers up to the challenge of creating a simple stand alone program that stores this number and device name on a CF card as an EXE and when you run it, it restores the name and the number? The problem with renaming it again is it will end up setting up a new partnership AGAIN. Because in effect you are installing a new device.

To del/create a new partnership:

  1. Remove the PPC from the cradle.
  2. Open up ActiveSync. Click file then del partnership. It will prompt if you want to do this. Sure.
  3. 3rd - Drop the PPC into the cradle and set up the partnership and you should be golden.

How can I select multiple file in Pocket Explorer?

First, press down the action button (the white button located beneath the arrows) and hold it. Then select the files or folders that you want with the stylus.

Can I backup my Compact Flash and Jornada?

With your PPC docked, copy and paste your folders to your PC. There are third party apps out there too. A program called ArtSSave. This program does a complete unit backup to your memory card and since the .exe part of the program is actually on the card it allows you to do a full restore with nothing but your PDA and a memory card. The program is $25, although you can get a 14 day demo.
To backup your Jornada this can be done in three other ways:
Microsoft ActiveSync enables with the option to backup all your data or only those in your PIM database (Calendar, Contacts, and Tasks)
HP Backup enables the same options as ActiveSync with the addition of e-mail messages. The backup file can be saved to the HP Safe Store folder or to a compact flash.
HP Emergency Backup, when activated, can back upyour PIM databases automatically to the hp safe store folder and the backup file is password protected. It survives a hard-reset.
It has been known that CF storage cards can go bad! You should make backups of them as often as you can. Keep current copies of the data on your CF cards on your computer in a convenient place.

Can I format my Compact Flash Card?

Yes sometimes if the card isn’t recognized and it will prompt you to format the compact flash (ONLY DO SO IF YOU THIS IS WHAT YOU WANT. YOU WILL LOOSE ALL YOUR INFORMATION!!). There is also a third party application by PDAResources called Format Flash Card.

How do I reset my Jornada?

There are 2 ways to reset a Jornada: a "soft-reset" and a "hard-reset". The "soft-reset"is done by pressing the red button ont he back of the unit with the stylus. This restarts the operating system and keeps all saved data. The "hard-reset" is done by removing the Jornada from all power: the power cord, battery, and backup battery for 5 minutes. This will restore the system to the Factory Defaults. For the Jornada 54x: Hold down the red reset button, then press the power button.

What is this dust problem I hear so much about?

First generation Jornada users experienced the same problem that many iPaqs have, where dust is trapped behind the glass. The solution has been (for the most part( remedied by HP and if you are buying one be sure to look at the serial number. It seems that anything made past week 49 of 2001 (SG149*****) "should" be OK. The number after the SG is the year so the new ones will have a 2. The best way to check is view a dark background-make a black image file and view it in HP Image viewer.

Oh no! I have Dust! What do I do!?

If you have dust to the extent that using the touch-screen is a problem or not possible, you should contact HP Technical Support and they will issue an RMA for a replacement.

What kind of battery options are there for the 56x series?

With the replacable battery in the Jornada 56x, you can carry around spare power just in case you use run down your standard battery. You can also use other kinds of batteries, most availible from HP.
  • The Standard Battery is shipped with the device. Because of its cell-phone style connection, it can be swapped out for another type of battery.
  • The Extended Battery is basically two standard batteries hooked up in tandem in one case. It lasts for approximately double the time that the standard battery will last.
  • The MMC Battery is just the same as a standard battery except that it allows you to use MMC cards in addition to CF cards. Some have had luck using SD cards, but others have not.
  • The PC Card Battery allows you to use PCMCIA Cards in addition to MMC cards, but also provides an Extended Battery, with the same double-standard battery contents. The PC Card and MMC card functionality is not built onto the battery itself.

Using a non-standard battery is almost always a gamble. For instance, the Atek adaptor that allows you to use CF Type II cards on your Jornada doesn't fit when the extended battery is attached. This may be the same with other CF Ie cards. Some have trouble with the MMC functionality of the PC Card adaptor and with the MMC battery with certain brands of MMC cards. Some can use SD cards, and for some reason, others can't. HP seems to be working on the "issue".

My Power supply emits an annoying squeal. Is this normal?

No, this is not normal. You should call HP Technical Support and they will send out a new one with a return shipping label and RMA#.

When I turn off my Jornada, there is a pixel in the screen that stays on, OR, when I turn my Jornada on, there is a pixel on the screen which doesn’t turn on. Why is this happening?

Virtually all TFT color LCDs have a very small number of pixels (about 0.01% of the total number of pixels) that do not turn on or always remain turned on in the screen. This is normal and it does not indicate malfunction of the unit.

What's the new single cable charger/sync product I've heard about?

This is the new iConcepts' PDA USB Sync & Charger, and they've come out with one for the Jornada 5xx series. With this cable, you can charge and sync your Jornada from the USB port on your computer, without the normally-necessary spare electrical outlet for the wall adaptor.

How do I beam to Palm device?

To Beam to the Palm's with the older Jornadas, you have to have other software. Not, however, with the Pocket PC 2002. Just select the contact or file and choose beam contact/file, select device, then ok. The only other known way is to use a program called Peacemaker or mBeam. Make sure under Settings->Connections-> that beam is checked. Note: Peacemaker won’t work if this is checked.  Third party apps can beam all the contacts in a particular category, and they translate the fields better. PPC 2002 alone cannot.

Can I customize my Today Screen on my Jornada 54x?

You can add some applications to enhance the use of your PPC and display here are a few.
tdLaunch - Will allow display Application icons and allow you to launch them. Go to Start->Settings->Personal->Today->Items, then Highlight the tdLaunch plugin and tap the Options button. This will take you to the tdLaunch set up screen, and then tap Add...
TodaysInfo - Memory and Battery status
Best of all they are both Freeware!
You can also download the Theme Generator from Microsoft. You can create your own PPC 2002 themes with images. It also allows you to change the colors of the taskbar, and make your own today page with customized colors, graphics, and menus. Note: it only works on Windows 2000 and XP.

The speaker pops on my Jornada 568!

The latest firmware update released by HP helps resolve this issue.

My 54x Battery Indicator button is blinking while in use. Is this normal?

No, unless it is charging in the charger. Check these 2 things:
  1. Settings->Personal->Sounds->Reminders->Reminders, And, MAKE SURE that the: "Flash Light for XX minutes"
  2. Perform a soft-reset by pressing the red button in the back

Where can I find a case for my device?

There are many cases to choose from, and many have features that others don't, such as a beltclip, accessory pockets, and other items. Here are just some of the case manufacturers that make cases for the Jornada:

Is there a keyboard addon for the Jornada?

Yes, HP does make one. Here are a few keystroke combinations:
Shift+Backspace=Delete
Shift+Spacebar=Close Virtual Keyboard
Shift+Enter=close File
Shift+Page Up/Arrow Right=Block Right
Shift+Page Down/Arrow Left=Block Left
Shift+Space=Close the SIP (soft input panel) Keyboard
Shift+Backspace functions as a Delete key.

In Pocket Word, Pocket Excel, and File Explorer, there's a "Go To" feature by pressing letter keys. For example, press "A" to get to the first folder or file that starts with "A." Using the dedicated jogwheel/rocker on the Jornada and the left and right arrow keys on the keyboard allow four-way directional movement in Pocket Excel.

Is there a way I can use shortcut keys in Pocket Word?

Pocket Word cannot recognize keyboard commands, such as Ctrl+B for Bold Text, that the desktop version of Microsoft Word has trained people to remember. However, addon programs such as WordCommands can fix that.

The Pocket Keyboard covers of the PDA keys, is there any way to access these?

One way is you can have a program button is to assign the hp home menu to the record button on your unit Start->Settings->Buttons
You can navigate by repeated presses to the program menu you want and move within the menu by using the pgdn key. Select the program to launch with the enter key. Others have mapped it to the Start Menu offering faster access to most-used apps. Most others just use a third party app like Wisbar or Gigabar. There's also HPHotKey that can give you a plethora of other options.

Where can I get batteries for my Pocket Keyboard?

The battery is a CR2025. Even the local CVS has them. Also, you can still use your pocket keyboard even if its battery is dead, just turn the Jornada on before you attach the keyboard).

My Keyboard died and stopped working, I replaced the battery, what else?

Apparently, sometimes the keyboard driver needs a little "kick". To get it to wake up, try Start->Programs->hp Applications->hp pocket keyboard. Try the "Test key repeat & delay rate" feature and the keyboard driver will be nudged back to life. If this doesn’t solve your problem, HP recommends a “hard reset” and reinstall of software.

Can I add Internal RAM to my device?

Yes, now you can upgrade that 32 MB Jornada to a 64 MB Jornada, or take a 64 MB device up to 128 MB! Thanks to the technology and the people at Times2Tech and Pocket PC Techs, you can finally have all of the RAM you could ever want.

Can I use other technologies, such as a Memory Stick, SmartMedia, SD Card, MMC Card, or Compact Flash Type II, to store information on my Jornada?

Yes, with the proper adaptors, you can. These adaptors are availible from such vendors as DataFab USA, and provide lots of control over what storage you choose to use with your device. They make adaptors that are in the CF I format, then you put your other storage media in that card. They do this for the Memory Stick for and SD/MMC. For SmartMedia memory, you must have the PC Card adaptor because they only make an adaptor that goes from SmartMedia to PCMCIA. For Compact Flash II, you can look at Atek's CF Pocket adaptor.

Can you use a genuine SD card with an MMC-Battery accessory?

Using SD cards in the MMC battery seems to be a hit and miss thing. Some have had good luck while others none at all. HP officially state that it does not support SD cards.

Are there any 3rd party stylii out there the one that comes with it is flimsy?

Most people like the stylus from PDApanache and it's great. The HP stylus is just mere fluff, no weight, which makes it harder to work with. The PDAPanache stylus is heavier.

You can also try StylusCentral. They have a cheap 4in1 it is great (pretty much the same pen some vendors use with their logo and there even is an eraser under the metal cap kinda like the Pentel mechanical pencils) for about $15, they frequently have sales around $9.95 and you get free monogramming - 4 letters. You can also customize what tips you get at StylusPlus they have the 4in1's for about $13 as well as wood grip pens. You can also march down to your local Staples, OfficeMax, Office Depot and pick up a large $6 Stylus, Pen, Pencil combo forget who makes it.
If think you become a charter member(paid) of Microsoft’s Club Pocket PC you get a 4 in one pen stylus (sorta free minus the membership fee), but that's not all. You also get a lame MS T-shirt, membership card, and other gifts (this past Christmas members got a carrying case). A real pen/stylus is the real way to go especially for those with big hands, it helps reduce the cramping you get writing with narrow styli.

Which screen is better? The Jornada 56x or IPAQ?

Read this article from Infosync. It explains very well why the screens on Jornadas are clearer than the iPaqs. It also explains why Clear Type works on Jornadas and not on iPaqs.

Why when I insert a CF Card to my Jornada the device is turning on?

Inserting or removing a Compact Flash card while the unit is off causes power to turn on automatically. This is a normal operation, and it is done so that the Jornada can detect the card slot status.

Can I use a Type II Compact Flash with my Jornada?

Yes, with an adaptor. Atek makes a Compact Flash Type I to Type II Adapter that allows you to Compact Flash Type II cards (including IBM Microdrives) in your HP Jornada 520/540/560 series PDA.

Can I use a PC card with my Jornada?

Yes, you can use HP's PC Card Adapter accessory for the HP Jornada 560 series Pocket PC.

Can I change the Screen Resolution on my Jornada?

Yes, you can change the resolution on your Pocket PC in a way similar to the same procedure on your PC. If you have a Jornada 54x, you can follow these directions, and you don't need any other software:
  1. Open the Run command
  2. Type rotate r
  3. Press OK
  4. Reset
Remember, you'll need to align the screen once you complete this process by holding the power button after the device resets. NOTE: You must turn your password protection off before doing this!!. This process can only rotate the screen to a landscape orientation. It cannot change the resolution any other way. To do more than this, you should use the following 3rd party programs:
  • NYDITOT: Regarded as the better of these two choices by most non-iPaq users, NYDITOT allows you to scale and size your Pocket PC's display to any resolution, making the only limitation to the size the ammount of memory on your device.
  • JSLandscape: While version 2.0 is probably the best version, it only works on iPaqs. Version 3, however, seems to be buggy, slow, and otherwise problematic. Uninstallation is also dangerous.

Should get the Updated Pocket Camera driver?

No. The version that came installed on my early model 568 is v1.20.107. We can't imagine v1.20.112c is that different. So if you have a 540/525 model, we would consider upgrading since your drivers are in RAM anyway. If you do install the driver at almost all of the files are older than what is installed in the ROM and if you do this then you lose the ROM version of the hp pocket camera driver.

Is There A Way To Emulate Snes Or Genesis On The Jornada 568?

The best thought-of emulator is the one that supports the Sega ROMs, the next are the ones that support the GB ROMs. The SNES is ok, and the NEOGEO emu is terrably slow!
We have here a brief synopsis of each. Hundreds of games that now run on Pocket PCs thanks to software emulators. Software of this type, emulates the hardware of the original machine the games were built with. Most also require the use of Microsoft’s GAPI Library File "gx.dll" in your PDA's /windows directory. There are various versions of this file, depending on the device.
PocketSNES - The first non-beta release of PocketSNES, for all color Pocket PC devices, is now available.
Copilot CE for Palm-size PCs - Port of Copilot for Palm-size PC. Requires around 5MB free memory to run, as well as a 2.0 ROM of a PalmPilot (named Pilot.ROM) in the root directory or in a Storage Card directory. You can also run your old palm apps, but it is pretty slow.
PocketColeco - This project is open source, under the GNU Public License, and others are encouraged to offer improvements, and other PDA device builds. Currently the emulator runs several hundred games at playable rates. Full speed emulation on Casio E-125.
PocketVCS - This project was the previous one from the maker of Pocket Coleco and is an open source Atari 2600 emulator for the PocketPC so all you old atari fans out there can play the original missile command, asteroids,battlezone and my favorite Defender.
MAME for the PocketPC - MAME stands for Multiple Arcade Machine Emulator. Remember Pacman, Space Invaders, DigDug, etc, well, they are all documented and what's more fully playable in the MAME project. This is the most popular cross platform emu out there.
PocketNes - NES Nintendo Emulator for PocketPC. The one you say is slow I don't have to many ROMs for it, but it looked fine to me,but it drained the juice on my batteries so the CPU must be taxed. This one ran well.
CEDOS - CEDOS "understands" all standard DOS commands, so you can handle your CE device in the same way as desktop PC. Once CEDOS is installed, you can download onto the device any DOS application. For example, you can download and run on your CE device a command shell.
PocketEngine - PocketEngine is a PC Engine software emulator written for Pocket PC WinCE devices. The NEC's PC Engine (also known as TurboGrafx-16) was released in Japan around 1988 and soon became very popular because it was the first 16BIT home game console to hit the market. The only supported device, at the moment, is the Compaq iPAQ.
PalmGB - For playing Game Boy™ Games on Windows CE. It is not a complete Pocket PC version and is a little rough in places, but it plays Game Boy games well.
gnuboy CE - For Gameboy games I prefer this emu more than PalmGB and Pocket GB, no problems with it yet.
AppleCE - This emulator works only in kDirect565 mode. Other PPC including E115, E125 and iPaq seems to work fine. If you want it, I don't know why it is pretty lame.
Pocket Dos - PocketDOS is an MS-DOS 6.22 compatible DOS for your Microsoft Windows CE or Psion/Symbian EPOC32 based Pocket Computer. The cool thing about this app is that PocketDOS lets you install and run many DOS programs not only games. So if you have some favorite dos programs you can't live without you can run them throught the emu.
CE/gg - A Game Gear / Master System emulator for PocketPC. This is the first beta, And also not all games playable. All the games I tested worked fine except for Altered Beast.
PocketGenesis - Pocket Genesis runs Sega genesis games in the format of *.smd and *.bin files. There are several ways to make your own and get them from the internet. These are generally very big files.
NeogeoPocott - A very slow NeoGeo emulator.
More of these are popping up everyday. You can check PocketGamer for the latest.
For ROMs, Just do a google search for "ROMs". Remember: you SHOULD own a legal copy of the game in the original format to ensure you don't violate any copyright laws and fall under the fair use act.

Printing on PPC2002?

This isn't currently supported in PPC2002, even though the recently updated PPC2002 has an HKLM\Printers listing three subkeys, PCL Inkjet, PCL Laser and Ports. These subkeys refer to a PCL.DLL. You could try a third party software solution like PrintPocket or even PrintBoy, which looks like the same program with a different name. It prints almost everything: Notes, Text, Docs, E-Mails, Word and Excel files. All printed with full text formatting, including multiple fonts, text attributes (color, plain, bold, italic, underline, strike-through) and justification (left, center right). Images contained within documents are also printed. It also supports printing via infrared port, Bluetooth, network and 802.11b. To print contacts: Just select any contacts you like - use Control key on SIP to select individually non-contiguous Contacts in list view, or type Ctl+A to select all. Then type Ctl+C to copy - WARNING!!! DO NOT TYPE Ctl+X!!! unless you have a backup handy. Then open Pocket Word, or a Notepad, any text editor will do as long as it is able to save a TXT file as big as your contacts list. Type Ctl+V to paste your selected Contacts from the clipboard. Save the TXT file, or save it as Pocket Word if you like. Then open PrintPocketCE and tap the file to commence printing.

Is there a Palm Emulator for the PPC2002?

The only REAL attempt at a Palm Emulator was Dan East's Pocket Palm. The problem is that this Palm emulator has been in development for close to a year now. The only release by Dan is an Alpha that is glitchy at best.
There is also Copilot, which is a Palm OS 2.0 emulator but it's terrible, is only OS 2 compatible, and is really slow.

How do I convert a DVD Movie to MPEG?

PocketMatrix has a great page on how-to take personally owned DVD movies and convert it to a format that is playable on your Pocket PC. He takes you step-by-step and you end up with a 3MB/minute file that you can play on PocketTV. The other way to do this which makes it much easier is to use the SnapStream PVS solution. It does cost you some money but it is real easy to use and can record your TV shows if you have a TV Tuner card.
Microsoft's free Media Encoder with the Pocket PC Template. A 30 min show is about a 49.6MB .wmv file. Use a 1gig Microdrive and ear buds, and you've got a 10hr TV handheld, in stereo no less. It really takes no effort. It does take time to transcode (about 1min per min of video) but I just let it go in the background.
You need to have the Windows Media Encoder. To make DiVX movies, VirtualDub is great. It produces large files but you can then compress them with DivX;-) or your favorite codec. Since there is no loss it is a good codec for capture and editing before you finally compress it down to "archive" form. For example, you can convert an MPEG (3.84mb) to an AVI (8.1MB), and then run the Windows Media Encoder and change the AVI to a wmv (500Kb!!!). Or you can just view the DiVX format with Pocket DiVX.

Has anyone found a TV remote that works with the 56xs?

There are TV Remote programs that run on the 560 series that controls your TV. PocketRemote: The range is kinda limited and you may need a remote IR extender or use one of X-10's (yeah I know the pop up ads are annoying) powermids which converts your IR to RF and can be used through out the whole house.

Ultramote just came out, and it is from cardonware. There is a new hardware addon CF called the UltraMote Extender to extend the use of the IR (it looks to be CFII and IPAQ only so an adapter may be needed) and it has a skinable interface like the Pronto remote. RemoteCentral has a review of the product.

Is there a way to monitor the battery?

The Battery Monitor Program v1.2 or version 2.0 at gives detailed graphing of battery usage it also displays a meter icon in the lower right with memory bars as well. Another option is to use PHM Today Meters. It will display your choice of All batteries and memories, Batteries Only Memories Only or Single line battery and memories. All display in your today menu listing. The cool thing about this is that when you click on the items listed in the today menu it brings you to the associated settings screen. There are other programs that do this as well like Battery Pack 2002, or DTSysView Pro, and Today's Info.

Pocket Streets: What is this free program?

The one installed on the 56X is the 2001 edition. In order to use the free maps on the Microsoft site you will have to upgrade to the 2002 edition due to "the advances in mapping technology". In order to use the new maps you must own either Streets & Trips 2002, MapPoint 2002, or Autoroute 2002. It also works with a GPS addon for realtime tracking/mapping. What a deal! Finding addresses or Points of Interests in any city is wonderful. Tips: Did you know that the 4-way joy button works in this program? If you tap at a street with your stylus the name pops up? Here's more about it.

Where can I find Terminal Emulation for the Pocket PC?

In case you are looking for some simple terminal emulation software for the Pocket PC you can check these out.

How do I make a video for the Pocket PC?

First, you need to choose a format. These are two popular options. PocketTV or Windows Media Player. PocketTV, which is the best quality, and Windows Media which has about 30% smaller file size but jerky playback. Windows Media Player ver 8 comes standard in Pocket PC 2002 devices, and PocketTV is a free add-on program if you use it for personal use. You can also download Windows Media Player v7.1 for existing Pocket PC's. TIP : The quality of video is adversely affected when you don't configure it correctly. Here are some guidelines:

Is there a way to run Flash on a Pocket PC?

Yes. Macromedia does make a PPC version. The Macromedia Flash Player is a Pocket Internet Explorer plugin. All Pocket PC Flash items should be accompanied by a "web page." You don't open the flash file, you open the web page pointing to the flash file. For some PPC flash orientated sites, go here: http://www.flashenabled.com/mobile/

How do I upgrade to Flash 5?

First make sure you have install FLASH4 for PPC from the link above.
Once That’s done, go to MyCasio and download the Flash 5 Player for the Casio BE-200.
Use WinZip to open the E-200_FLASH_Install.EXE file and extract the 0swflash.001 file. Rename the .001 file to MacromediaFlashPlayer.dll.
Now, connect to your PC via ActiveSync, and rename the current MacromediaFlashPlayer.dll in the \Windows folder to Flash4.dll, and now manually copy the new DLL to the \Windows directory.
No soft-reset is required.

Can I view web cams on my PPC?

Yes, there is a free WebCam Viewer called Webview Livescope it allows you to view LIVE images from major cities across the world. Some have downloaded and installed Livescope_HPCPro_ARM_E.cab with out a hitch on the Jornada 567. The mfcce211.dll file is needed to run this application. It gave a warning that it might not work, but it installed fine and deleted the cab file.

Where can I get more information on Networking?

Here are some tips most people use: http://www.pocketpcpassion.com/General/Networking.htm
http://columns.pocketnow.com/content.cgi?db=periodicals&id=25

Can I remotely control my PC with my PPC?

Although it has a client application, you can also contact the system where VNC services have been installed on via a Web Browser. From within a Web Browser you simply point to the server and then specify the VNC port number. This number is 5900 plus the display number (so display 5 is 5905). Tt would look like this in the address bar (for display #0): http://servename:5900. Others have used GoToMyPC. It is a web based remote control package.

Is there a way to control remotely MP3 playback on my PC?

You could play your MP3s by using the snowcrash plugin for WinAmp and you can control your WinAmp MP3 player via a webpage. Music still comes out of the remote computer's sound card. Snowcrash is useful only when the client and server computers are physically close by. Directions are on the site. Another option is using commercially available software like iRemote or Wireless LAN Jukebox from here.

Can I open and play MP3 files over a LAN?

There are MP3 players that will open and play files from via a LAN like xaudio or, if you mount a network share with a third party application, Windows Media Player will be able to play them.

Why when I play audio or video files, my Jornada gets warm?

Playing back movies, digital camera images, and audio files consumes large amounts of power and usually cause the unit to become warm to the touch. This is also a normal situation and it does not indicate malfunction.

Can I mount a network share to access files on my LAN?

If you are running PPC2002, Netrunner is a free utility that will allow you to mount a network share and access it via the LAN (wired or WiFi). The biggest difference between PPC2002 File Explorer and NetRunner is that File Explorer will not let you open the file over the network. You have to copy it to your local storage and then open it there. With NetRunner, you can open the file directly over the network.
There also is an evaluation/purchase ($29) solution called PocketLANCE. It requires a 'host' monitor application on a desktop PC on the network (doesn't care which one) that loads during boot to feed the necessary stuff to the PPC. PocketLANCE has a fully browsable tree view of the network and shares, unlike Netrunner, which requires you to know the UNC for every share you want to mount.
A new one that just came out is Philippe Majerus NetUse that improves Pocket PC 2002 owners capability for networking, sharing, and lets you manage your Windows Network resources, connect (through easy domain browsing) and disconnect mapped folders, show mapped folders as storage card folders to other applications, set the default network domain, and delete saved network password.  Best of all, it's free.

Can I increase the range of my wireless network?

Yes, you would have to make a a Yagi Antenna Design for 802.11b Wireless. It is basically a Pringles can, a piece of copper pipe, some washers, and some coax cable. This boosts your coverage area. Some say they can get a mile out of it. If you are interested, you can make one by following the directions here. There's a great video here. It seems that the coffee can repeater is better and easier to build.

Where can I get some cool stuff for my Jornada?
Copyright © 2001 - 2008 Jay Lagorio. All rights reserved.